troubleshooting & support overview
when using postfun, you might encounter various issues, from wallet setup problems to trading difficulties. this section is designed to help you resolve common issues and find support when needed.
common issues and solutions
we've organized our troubleshooting guides by category to help you quickly find solutions:
- wallet issues: problems with setting up or accessing your wallet
- trading problems: issues with buying, selling, or minting tokens
- extension troubles: problems with the chrome extension functionality
- account & login: issues with authentication and account access
getting help from the community
our community is one of our greatest assets. before reaching out to our support team, consider:
- checking our discord: many common issues have already been discussed and resolved in our community channels
- searching the faq: our comprehensive faq might already have the answer you're looking for
- reviewing these guides: these troubleshooting documents address the most frequently encountered problems
contacting support
if you can't find a solution in our documentation or community resources, you can reach out to our support team through:
- our official discord server (preferred for faster responses)
- email support at support@postfun.xyz
- direct messages to our official x.com account
when contacting support, please provide as much detail as possible about your issue, including:
- what you were trying to do
- what happened (or didn't happen)
- any error messages you received
- screenshots if applicable
- your browser and extension version information
we're committed to helping you resolve any issues you encounter while using postfun.